Acta Univ. Agric. Silvic. Mendelianae Brun. 2012, 60(4), 89-98 | DOI: 10.11118/actaun201260040089

The relationship between inter-organizational trust and performance

Roman Fiala1, Martin Prokop2, Iva Živělová1
1 Ústav regionální a podnikové ekonomiky, Mendelova univerzita v Brně, Zemědělská 1, 613 00 Brno, Česká republika
2 Katedra matematiky, Vysoká škola polytechnická Jihlava, Tolstého 16, 586 01 Jihlava, Česká republika

The article deals with an investigation of the relationship between inter-organizational trust and performance. Using data obtained in a questionnaire survey in 373 organizations with more than 20 employees with their seat in the Czech Republic, we found the relationship between inter-organizational trust and supplier performance, mediated by the level of conflict. Also, the statistically significant negative relationship between inter-organizational trust and costs of negotiation and the statistically significant positive relationship between supplier performance and perceived performance were confirmed. The hypothesis on the statistically significant relationship between inter-organizational trust and negotiating costs was not confirmed. The structural equation modelling technique was used in the calculations. The calculated model fit indices (CFI, NFI, NNFI) with values over 0.9 demonstrate a very good quality of the model.

Keywords: inter-organizational trust, costs of negotiation, level of conflict, performance
Grants and funding:

This paper is part of the solution of Project No. 402/09/2057 "Measurement and management of the intangible assets impact on enterprise performance" financed by the Czech Science Foundation of the Czech Republic and the thematic section 05 "The socio-economic consequences of the sustainable multifunction agriculture and the acquisitions of the agrarian and regional policy" of the research project of FBE MUAF Brno, MSM 6215648904 "Czech economy in the process of integration and globalization and the development of agrarian sector and sector of services in new conditions of European integrated market".

Received: February 28, 2012; Published: August 7, 2013  Show citation

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Fiala, R., Prokop, M., & Živělová, I. (2012). The relationship between inter-organizational trust and performance. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 60(4), 89-98. doi: 10.11118/actaun201260040089
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