Acta Univ. Agric. Silvic. Mendelianae Brun. 2017, 65(6), 1997-2005 | DOI: 10.11118/actaun201765061997
Factors Influencing Decisions about Crowdsourcing in the Public Sector: A Literature Review
- Institute of Public Affairs, Jagiellonian University, Łojasiewicza 4, 30-348 Kraków, Poland
The subject of the article is identification of the factors that influence making decisions about implementing crowdsourcing by public organisations in their activity, in particular municipal offices in Poland. These factors have been selected based on a literature review. A review of one of the initiatives realised by a municipal Office in Poland allows for formulating a conclusion that factors connected with the type of task and management may impact decisions on implementing crowdsourcing.
Keywords: crowdsourcing, crowdsourcing decision, factors, literature review
Grants and funding:
This project was financed from the funds provided by the National Science Centre, Poland awarded on the basis of decision number DEC-2016/21/D/HS4/01791.
Published: December 7, 2017 Show citation
ACS | AIP | APA | ASA | Harvard | Chicago | IEEE | ISO690 | MLA | NLM | Turabian | Vancouver |
References
- AFUAH, A. and TUCCI, C. L. 2012. Crowdsourcing as a solution to distant search. Academy of Management Review, 37(3): 355 - 375. DOI: 10.5465/amr.2010.0146
Go to original source...
- AGRAWAL, A. K., CATALINI, C. and GOLDFARB, A. 2015. The geography of crowdfunding. Journal of Economics and Management Strategy, 24(2): 253 -274. DOI: 10.1111/jems.12093
Go to original source...
- ALMEIDA, J. M., GONCALVES, M. A., FIGUEIREDO, F., PINTO, H., and BELEM, F. 2010. On the Quality of Information for Web 2.0 Services. IEEE Internet Computing, 14(6): 47 - 55. DOI: 10.1109/MIC.2010.102
Go to original source...
- BERNOFF, J., and LI, C. 2008. Marketing - Harnessing the power of the oh-so-social web. MIT Sloan Management Review, 49(3): 36.
- BRABHAM D. C. 2015. Crowdsourcing in the Public Sector. Washington: Georgetown University Press.
Go to original source...
- BRABHAM, D. C. 2008. Crowdsourcing as a Model for Problem Solving: An Introduction and Cases. Convergence: The International Journal of Research into New Media Technologies, 14(1): 75 - 90. DOI: 10.1177/1354856507084420
Go to original source...
- BRABHAM, D. C. 2009. Crowdsourcing the Public Participation Process for Planning Projects. Planning Theory, 8(3): 242 - 262. DOI: 10.1177/1473095209104824
Go to original source...
- BUCKLEY, S., and GIANNAKOPOULOS, A. 2010. Sharing Knowledge in a Knowledge City Using CoPs. In: RODRIGUES, S. (Ed.) Proceedings of 2nd European Conference on Intellectual Capital. Reading, UK: Academic Conferences Ltd, pp. 144 - 151.
- BURGER-HELMCHEN, T. and PÉNIN, J. 2010. The limits of crowdsourcing inventive activities: What do transaction cost theory and the evolutionary theories of the firm teach us. In: Workshop on Open Source Innovation. Strasbourg, France.
- CHANAL, V. and CARON-FASAN, M. L. 2008. How to invent a new business model based on crowdsourcing: The crowdspirit case. In: EURAM Conference. May 2008. Lubjana: Slovenia.
- CHEN, K. et al. 2016. The Power of Citizens' Voices in Democracy - Examining the impact of civic input on crowdsourced policymaking. In: 20th International Research Society on Public Management Conference 2016 Hong Kong. Available at: http://programme.exordo.com/irspm2016/delegates/presentation/269/ [Accessed: 2016, December 20].
- CORNEY, J., TORRES-SÁNCHEZA, C., JAGADEESANA, A.P., YANA, X.T., REGLIB, W.C. abd MEDELLINC, H. 2010. Putting the crowd to work in a knowledge-based factory. Advanced Engineering Informatics, 24(3): 243 - 250. DOI: 10.1016/j.aei.2010.05.011
Go to original source...
- CRAMPTON, J. W. 2009. Cartography: Maps 2.0. Progress in Human Geography, 33(1): 91 - 100. DOI: 10.1177/0309132508094074
Go to original source...
- CZARZASTY, J. and ZIELEŃSKA M. 2013. Poland: Working conditions in central public administration. EurWork: European Observatory of Working Life. [Online]. Available at: http://www.eurofound.europa.eu/ewco/studies/tn1303013s/pl1303019q.htm [Accessed 2017, March 18].
- DAHLANDER, L. and MAGNUSSON, M. 2008. How do firms make use of communities? Long Range Planning, 41(6): 629 - 649. DOI: 10.1016/j.lrp.2008.09.003
Go to original source...
- DOW, S., BUNGE, B., NGUYEN, T., KLEMMER, S. R., KULKARNI, A. and HARTMANN, B. 2011. Shepherding the crowd: managing and providing feedback to crowd workers. In: Proceedings of the 2011 annual conference Extended abstracts on Human factors in computing systems. New York: ACM, pp. 1669 - 1674.
Go to original source...
- FELLER, J., FINNEGANB, P., HAYESA, J. and O'REILLYA, P. 2012. 'Orchestrating sustainable crowdsourcing: A characterisation of solver brokerages. The Journal of Strategic Information Systems, 21(3): 216-232. DOI: 10.1016/j.jsis.2012.03.002
Go to original source...
- FRĄCZKIEWICZ-WRONKA, A. (Ed.) 2013. Efektywność zarządzania organizacjami publicznymi i jej pomiar. Katowice: Wydawnictwo Uniwersytetu Ekonomicznego w Katowicach.
- GARRIGOS-SIMON, F. J., NARANGAJAVANA, Y. and GALDÓN-SALVADOR, J. L. 2014. Crowdsourcing as a competitive advantage for new business models. In: Strategies in E-business. US: Springer, pp. 20-37.
Go to original source...
- GASSENHEIMER, J.B., SIGUAW, J. A. and HUNTER, G. L. 2013. Exploring Motivations and the Capacity for Business Crowdsourcing. AMS Review, 3(4): 205 - 216. DOI: 10.1007/s13162-013-0055-8
Go to original source...
- GASSMANN, O. 2012. Crowdsourcing: Innovationsmanagement mit Schwarmintelligenz. München: Hanser Verlag.
- GOODCHILD, M. F. 2009. Neogeography and the nature of geographic expertise. Journal of Location Based Services, 3(2): 82 - 96 DOI: 10.1080/17489720902950374
Go to original source...
- GREENGARD, S. 2011. Following the crowd. Communications of the ACM, 54(2): 20 - 22.
Go to original source...
- HEIMERL, K., GAWALT, B., CHEN, K., PARIKH, T. and HARTMANN, B. 2012. Communitysourcing: Engaging Local Crowds to Perform Expert Work via Physical Kiosks. In: CHI '12, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. May 5 - 10, 2012, Austin, Texas, USA. New York: ACM, pp. 1539 - 1548.
Go to original source...
- HOPKINS, R. 2011. What is Crowdsourcing? In: PAUL, S. (Ed.) A guide to open innovation and crowdsourcing. (Vol. 1). London: Kogan Page.
- HOWE, J. 2006. The rise of crowdsourcing. Wired Magazine, 14(6): 1 - 4.
- HUBERMAN, B. A., ROMERO, D. M. and WU, F. 2009. Crowdsourcing, attention and productivity. Journal of Information Science, 35(6): 758 - 765. DOI: 10.1177/0165551509346786
Go to original source...
- HUDSON-SMITH, A. and CROOKS, A. T. 2009. The renaissance of geographic information: Neogeography, gaming and second life. In: LIN, H. and BATTY, M. (Eds.) Virtual Geographic Environments, eds, Beijing, People's Republic of China: Science Press.
- JEPPESEN, L. B. and LAKHANI, K. R. 2010. Marginality and Problem Solving Effectiveness in Broadcast Search. Organization Science, 21(5): 1016 - 1033. DOI: 10.1287/orsc.1090.0491
Go to original source...
- KAZMAN, R. and CHEN, H.-M. 2009. The Metropolis Model a New Logic for Development of Crowdsourced Systems. Communications of the ACM, 52(7): 76 - 84. DOI: 10.1145/1538788.1538808
Go to original source...
- KIVA. 2011. Kiva.org. Available at http://www.kiva.org [Accessed 2017, August 26].
- LANDWEHR, C. 2010. Discourse and coordination: Modes of interaction and their roles in political decision-making. The Journal of Political Philosophy, 18(1): 101 - 122. DOI: 10.1111/j.1467-9760.2009.00350.x
Go to original source...
- LEIMEISTER, J. M. 2012. Crowdsourcing: Crowdfunding, Crowdvoting, Crowdcreation. Zeitschrift für Controlling und Management, 56: 388 - 392. DOI: 10.1365/s12176-012-0662-5
Go to original source...
- LEIMEISTER, J. M. and ZOGAJ, S. 2013. Neue Arbeitsorganisation durch Crowdsourcing. Hans-Böckler-Stiftung Arbeitspapier 287. Arbeit und Soziales. Düsseldorf: Der Setzkasten GmbH
- LENART-GANSINIEC, R. 2016. Crowd Capital - Conceptualisation Attempt. International Journal of Contemporary Management, 15(2): 29 - 57.
- LENART-GANSINIEC, R. 2016. Społeczności wirtualne i otwarte innowacje - perspektywa organizacji publicznych. Studia Ekonomiczne. Zeszyty Naukowe Uniwersytetu Ekonomicznego w Katowicach, 28: 82 - 93.
- LIPTON, J. D. 2009. From domain names to video games: the rise of the internet in presidential politics. Denver University Law Review, 86: 693 - 708.
- LÖNN, C. M. and UPPSTRÖM, E. 2013. Government 2.0 challenges in Swedish public sector - eChallenges. In: CUNNINGHAM, P. and CUNNINGHAM, M. eChallenges e-2013 Conference Proceedings. IIMC International Information Management Corporation.
- MALONE, T. W., LAUBACHER, R. and DELLAROCAS, C. 2010. The collective intelligence genome. Engineering Management Review, 38(3): 38.
Go to original source...
- MUNTÉS-MULERO, V., PALADINI, P., MANZOOR, J., GRITTI, A., LARRIBA-PEY, J. L. and MIJNHARDY, F. 2013. Crowdsourcing for industrial problems. In: Citizen in Sensor Networks. Springer, pp. 6 - 18.
Go to original source...
- OLIVEIRA, F., RAMOS, I. and SANTOS, L. 2010. Definition of a crowdsourcing Innovation Service for the European SMEs. In: DANIEL, F. et al. (Eds.) Current Trends in Web Engineering. Berlin/Heidelberg: Springer, pp. 412 - 416.
Go to original source...
- POETZ, M. K. and SCHREIER, M. 2009. The Value of crowdsourcing: Can Users Really Compete with Professionals in Generating New Product Ideas? Journal of Product Innovation Management, 29(2): 245 - 256. DOI: 10.1111/j.1540-5885.2011.00893.x
Go to original source...
- POTTER, A. and MCCLURE, M., Sellers, K. 2010. Mass collaboration problem solving: A new approach to wicked problems. In: International Symposium on Collaborative Technologies and Systems (CTS). IEEE.
Go to original source...
- PRPIĆ, J., SHUKLA, P. P., KIETZMANN, J. H. and MCCARTHY, I. P. 2015. How to Work a Crowd: Developing Crowd Capital Through Crowdsourcing. Business Horizons, 58(1): 77 - 85. DOI: 10.1016/j.bushor.2014.09.005
Go to original source...
- PSAIER, H., SKOPIK F., SCHALL, D. and DUSTDAR, S. 2011. Resource and agreement management in dynamic crowdcomputing environments. In: 15th IEEE Enterprise Distributed Object Computing Conference (EDOC). IEEE, pp. 193 - 202.
Go to original source...
- RANADE, G. and VARSHNEY, L. R. 2012. To Crowdsource or not to Crowdsource? In: Workshops at the Twenty-Sixth AAAI Conference on Artificial Intelligence. AAAI.
- ROUSE, A.C. 2010. A preliminary taxonomy of crowdsourcing. In: ACIS 2010: Information Systems: Defining and Establishing a High Impact Discipline: Proceedings of the 21st Australasian Conference on Information Systems. Brisbane: ACIS, pp. 1 - 10.
- ROY, S., BALAMURUGAN, C. and GUJAR, S. 2013. Sustainable employment in India by crowdsourcing enterprise tasks. In: Proceedings of the 3rd ACM Symposium on Computing for Development. Bangalore, India - January 11 - 12, 2013. New York: ACM.
Go to original source...
- RREICHWALD, R. and PILLER, F. 2006. Interaktive Wertschöpfung: Open Innovation, Individualisierung und neue Formen der Arbeitsteilung. Wiesbaden: Springer Gabler.
- SELTZER, E. and MAHMOUDI, D. 2012. Citizen Participation, Open Innovation, and Crowdsourcing: Challenges and Oppurtunities for Planning. Journal of Planning Literature, 28(1): 3 - 18. DOI: 10.1177/0885412212469112
Go to original source...
- SHARMA, A. 2010. Crowdsourcing Critical Success Factor Model: Strategies to Harness the Collective Intelligence of the Crowd. Working paper 1.
- SUROWIECKI, J. 2004. The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies, and Nations. New York: Doubleday.
- UNTERBERG, U. 2010. Crowdsourcing. In: MICHELIS, D. and SCHILDHAUER, T. (Eds.) Social Media Handbuch: Theorien, Methoden, Modelle. BadenBaden, pp. 121 - 135.
Go to original source...
- VAN PELT, C. and SOROKIN, A. 2012. Designing a scalable crowdsourcing platform. In: SIGMOD '12 Proceedings of the 2012 ACM SIGMOD International Conference on Management of Data. Scottsdale, Arizona, USA - May 20 - 24, 2012. New York: ACM.
Go to original source...
- WHITLA, P. 2009. Crowdsourcing and its application in marketing activities. Contemporary Management Research, 5(1): 15 - 28. DOI: 10.7903/cmr.1145
Go to original source...
- YANG, J. L., ADAMIC, A. and ACKERMAN, M. S. 2008. Crowdsourcing and knowledge sharing: strategic user behaviour on tasks. In: Proceedings of the 9th ACM conference on Electronic commerce. New York: ACM, pp. 246 - 255.
Go to original source...
- ZHAO, Y. and ZHU, Q. 2014. Evaluation on crowdsourcing research: Current status and future direction. Information Systems Frontiers, 16: 1 - 18. DOI: 10.1007/s10796-012-9350-4
Go to original source...
This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY NC ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.