Acta Univ. Agric. Silvic. Mendelianae Brun. 2014, 62(6), 1315-1327 | DOI: 10.11118/actaun201462061315

The Relationship Between Competency and Performance

Gabriela Kolibáčová
Department of Management, Mendel University in Brno, Zemědělská 1, 613 00 Brno, Czech Republic

The aim of this paper is to describe the relationship between the competencies of employees and their performance in one particular company. Semi-structured interviews and analysis of internal documents of the company took place between 2010 and 2011 and led to the characterisation of the competency and performance evaluation system. The tools of evaluation used by the company are described. The evaluation of competency and performance of 110 employees made by 22 evaluators is an input to quantitative research. Calculations include data on the evaluation of all employees who met the following conditions: (1) the employment lasted throughout the test period from 2007 to 2009, (2) employee's performance was evaluated regularly in the given period, (3) employees' competencies were assessed in 2007. Null hypothesis, which has not been accepted, says that there is no relationship between competency and employee's performance. The results of the research suggest that when the competency rate of one employee is a unit higher than the competency rate of another employee, it can be assumed that his performance rate is 7 to 12.5% higher.
Recommendations for improving of the evaluation system of the company, which can be used in any company where employees' performance and competencies are evaluated, are formulated in the discussion.
This study contributes to the management literature by enriched sources of information about the relationship between employee's competency and employee's performance.
From the practical point of view, the result supports investing of time and money in staff development, aimed at enhancing their competencies in order to achieve higher performance of individuals, hence the whole company.

Keywords: balance score card (BSC), competency model (CM), compensation, evaluation of employees, individual development plan (IDP), knowledge, performance management system (PMS)

Published: January 17, 2015  Show citation

ACS AIP APA ASA Harvard Chicago IEEE ISO690 MLA NLM Turabian Vancouver
Kolibáčová, G. (2014). The Relationship Between Competency and Performance. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis62(6), 1315-1327. doi: 10.11118/actaun201462061315
Download citation

References

  1. ARMSTRONG, M. 2002. Řízení lidských zdrojů. Praha: Grada Publishing.
  2. ARMSTRONG, S. J., MAHMUD, A. 2008. Experimental Learning and the Acquisition of Managerial Tacit Knowledge. [Online]. Academy of Management Learning & Education, 7(2): 189-208. Available online: http://amle.aom.org/content/7/2/189.full. [Accessed 2014, February 2]. Go to original source...
  3. BEDRNOVÁ, E., NOVÝ, I. 2007. Psychologie a sociologie řízení. Praha: Management Press.
  4. BUCUR, I. 2013. Managerial core competencies as predictors of managerial performance, on Different Levels of Management. Procedia - Social and Behavioural Science, 78: 365-369. DOI: 10.1016/j.sbspro.2013.04.312 Go to original source...
  5. COATES, D. E. 1996. Multi-source feedback: seven recommendations. Career, Development International, 1: 32-36. DOI: 10.1108/13620439610118582 Go to original source...
  6. COVEY, R. S. 2005. 8. Návyk: od efektivnosti k výjimečnosti. Praha: Management Press.
  7. CHANG, T., CHUANG, S. 2011. Performance implications of knowledge management processes: examining the role of infrastructure capability and business strategy. Expert System with Applications, 38: 6170-6178. DOI: 10.1016/j.eswa.2010.11.053 Go to original source...
  8. DĚDINA, J., CEJTHAMER, V. 2005. Management a organizační chování. Praha: Grada Publishing, a. s.
  9. DUDA, J., KOTRBA, T. 2006. Analýza požadavků trhu práce a připravenosti vysokoškolských studentů. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, LIV(3): 27-36. DOI: 10.11118/actaun200654030027 Go to original source...
  10. DRUCKER, P. F. 1992. Efektivní vedoucí. Praha: Management Press.
  11. GRIFFITHS, J. 2005. Mužské triky: jak se mohou ženy dostat na vrchol. HR Forum, 6(12): 37.
  12. HORVÁT, L., LUKÁČOVÁ, A. 2006. Učit se praxí: nový projekt na podporu a rozvoj malých a středních podniků. HR Forum, VII(6): 15.
  13. HRONÍK, F. 2006. Hodnocení pracovníků. 1. vyd. Praha: Grada Publishing, a. s.
  14. JANDA, P. 2005. Motivace měsíčním platem. HR Forum, IV(7): 30.
  15. JAY, R., TEMPLAR, R. 2006. Velká kniha manažerských dovedností. 1.vyd. Praha: Grada Publishing, a. s.
  16. JENNY, D. 2008. Knowledge Management, Innovation and firm performance. Journal of Knowledge Management, 9(3): 101-115. Go to original source...
  17. KAPLAN, R. S., NORTON, D. P. 2000. Balance Scorecard: strategický systém měření výkonnosti podniku. Praha: Management Press.
  18. KAZDOVÁ, A. 2008. Nebudujeme úspěch, ale učíme člověka být úspěšným. HRM odborný časopis pro řízení lidských zdrojů, 5(6): 34-36.
  19. KAZÍK, P. 2011. Systém vzdělávání se musí změnit. Moderní řízení, XLVI(1): 63.
  20. LETMATHE, P., SCHWEITZER, M., ZIELINSKI, M. 2012. How to learn new task: shop floor performance effects of knowledge transfer and performance feedback. Journal of Operational Management, 30: 221-236. DOI: 10.1016/j.jom.2011.11.001 Go to original source...
  21. LIŠKOVÁ, S., TOMŠÍK, P. 2013. Competency-based approach to human resources management. Agricultural Economics - Czech, 59(11): 496-504. DOI: 10.17221/68/2013-AGRICECON Go to original source...
  22. MARGINSON, D. et al. 2013. Examining a positive psychological role for performance measures. [Online]. Management Accounting Research, 25(1): 63-75. Accessible at: http://dx.doi.org/10.1016/j.mar.2013.10.002.[Accessed 2014, February 2]. DOI: 10.1016/j.mar.2013.10.002 Go to original source...
  23. MARTINELLI, F. c2014. Introduction to Competencies: Leadership Competency Model or The Pyramid of Leadership. [Online]. Available at: http://www.createthefuture.com/Visionary%20Board%20Leadership.htm. [Accessed 2014, February 2].
  24. MICHELI, P., MARI, L. 2013. The theory and Practice of performance measurement. [Online]. Management Accounting Research, 25(2): 147-156. Accessible at: http:dx.doi.org/10.1016 /j.mar.2013.07.005. [Accessed 2014, February 2]. DOI: 10.1016/j.mar.2013.07.005 Go to original source...
  25. NILSEN, D., CAMPBELL, D. P. 1993. Self-observer evaluation discrepancies: once an overrater, always an overrater? Human Resource Management, 32(2-3): 265-281. DOI: 10.1002/hrm.3930320206 Go to original source...
  26. PATLL, E. A., SYLVESTER B. J., CHEON-WOO, H. 2014. The role of competency in the effects of choice on motivation. Journal of Experimenral Social Psychology, 50: 27-44. DOI: 10.1016/j.jesp.2013.09.002 Go to original source...
  27. PECHÁČOVÁ, E., BOTEK, M. 2011. Využití Balance Scorecard v motivaci a odměňování zaměstnanců. Human Resources Management, VII(1): 43-45.
  28. PLAMÍNEK, J. 2009. Týmová spolupráce a hodnocení lidí. Grada Publishing, a. s.
  29. R CORE TEAM. 2014. The R Project for Statistical Computing. [Online]. Available on: http://www.r-project.org/.
  30. ROBINSON, M. A., SPARROW, P. R., CLEGG, CH., BIRDI, K. 2007. Forecasting future competency requirements: a three-phase methodology. Personnel Review, 36(1): 65-90. DOI: 10.1108/00483480710716722 Go to original source...
  31. SAVANEVIČIENĖ, A., STUKAITĖ, D., ŠILINGIENĖ, V. 2008. Development of Strategic Individual Competencies. Engineering Economics, 3: 81-88.
  32. ŠTĚPÁNOVÁ, M. 2006. Jak zvládnout dvojnásobné množství práce s navýšením počtu zaměstnanců na maximálně o 30%? HR Forum, 7(5): 40-41.
  33. TICHÁ, I. 2005. Učící se organizace. Praha: Alfa Publishing, s. r. o
  34. TURNER, K. L., MAKHIJA, M. V. 2006. The role of organizational controls in managing knowledge. Academy of Management Review, 31(1): 197-217. DOI: 10.5465/AMR.2006.19379631 Go to original source...
  35. URBAN, J. 2010. Metody a nástroje hodnocení. [Online]. Accessible at: http://www.mzdovapraxe.cz/archiv/dokument/doc-d28617v35768-metody-a-nastroje-hodnoceni/?search_query=%24index%3D1116ℴ_by=ℴ_dir=&type=&search_results_page=1. [Accessed: 2013, August 7].
  36. URBAN, J. 2013. Pozor kopírování personálních metod může být nebezpečné. [Online]. Accessible at: http://probyznysinfo.ihned.cz/c1-60307830-pozor-kopirovani-personalnich-metod-muze-byt-nebezpecne. [Accessed: 2013, August 7].
  37. WAGNER, J. 2009. Měření výkonnosti. Praha: Grada Publishing, a. s.
  38. WANG, Z., WANG, N. 2012. Knowledge sharing, innovation and firm performance. Expert System with Applications, 39(10): 8899-8908. DOI: 10.1016/j.eswa.2012.02.017 Go to original source...

This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY NC ND 4.0), which permits non-comercial use, distribution, and reproduction in any medium, provided the original publication is properly cited. No use, distribution or reproduction is permitted which does not comply with these terms.